LEGAL · ORIGINFOLD
Effective August 25, 2026
1. Before production begins
If you cancel before production has started, contact ORIGINFOLD as soon as possible. A refund can be issued to the original payment method, subject to any payment processing amount that cannot be recovered.
2. After production begins
Because the work is custom and digital, payments are normally non-refundable after concept development, generation, editing, or production has begun. Duplicate charges, incorrect charges, or failure to deliver the agreed scope will be reviewed and corrected.
3. Revisions
One consolidated revision round is included unless the written scope says otherwise. A revision adjusts the agreed direction; it does not include a completely new concept, product, campaign, or set of deliverables.
4. Monthly cancellation
You may cancel Monthly Creative Support before the next billing date to stop future charges. The current paid cycle remains active. Once production for that cycle has begun, that cycle is not refundable. Cancellation does not automatically cancel separately purchased one-time extras.
5. Missing assets or delayed feedback
If required assets or feedback are not provided, the project may be paused. A pause does not automatically create a refund. ORIGINFOLD will use reasonable efforts to reschedule the remaining work after the required materials arrive.
6. How to request help
Use the Project Inquiry Form on the Start page. Include your name, PayPal order or subscription reference, and a short explanation of the request so it can be reviewed accurately.
© 2026 ORIGINFOLD